Refund policy
Thank you for shopping at Life is One. Please read our refund policy carefully.
1. All Sales Are Final:
All purchases made through our website are considered final. We do not accept returns or offer refunds unless the product is damaged or defective upon arrival.
2. Damaged or Defective Products:
In the rare event that you receive a damaged or defective product, please contact us immediately at (lifeisone.hyd@gmail.com). To expedite the process, provide clear photos of the damaged or defective item along with your order number. We will assess the issue and, if eligible, provide a replacement or refund.
3. Incorrect Items:
If you receive an incorrect item in your order, please contact us promptly at (lifeisone.hyd@gmail.com). We will work to resolve the issue by sending the correct item or providing a refund.
4. Contact Information:
For any concerns or inquiries related to your order, please contact us at (lifeisone.hyd@gmail.com).
5. Non-Returnable Items:
Certain items are non-returnable, including:
Items marked as final sale
Gift cards
6. Change of Mind:
We do not accept returns or provide refunds due to a change of mind or if the item does not meet your expectations.
7. Refund Processing Time:
If a refund is approved, please allow for the processing time. Refunds will be issued by bank transfer.
8. Shipping Costs:
Shipping costs are non-refundable. If you receive a refund, the cost of shipping (if applicable) will be deducted from your refund.
9. Refusal of Refund:
Life is One reserves the right to refuse a refund if the returned item does not meet our return policy criteria.
